Importance of Consumer Awareness

Consumer awareness is the need of the market. In these times of privatisation, globalisation and liberalisation, consumer awareness has become increasingly critical because producers only focus on profit maximisation and can go to any extent for the same. Producers are so involved in achieving their targets that at times they forget the interests of the consumer and start exploiting them. Producers exploit consumers in various ways, such as by overcharging for the product, under weighing, selling adulterated goods and providing inaccurate advertisements...

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Consumer Law

Who is a Consumer?

We define a consumer as a person who uses a product regularly. The term "consumer" gets derived from the word "consuming," which means "to use." In this case, a consumer is an individual who purchases something for their personal use. According to the Consumer Protection Act of 1986, it does not cover a person who purchases a product with the intent of adding value or reselling it for a business reason. However, such commodities or services can get used to making a living or self-employment. Any user who consumes things with the buyer's consent, other ...

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Consumer Law

Need of the Consumer Protection Council

Consumers drive the market. Therefore, the Consumer Protection Act, 1986, was enacted to protect the rights and welfare of the consumer. However, the Consumer Protection Act, 2019, replaces the Consumer Protection Act, 1986. The act strengthens and protects the consumer's rights and imposes strict liability and penalties on the manufacturer, electronic service provider, and misleading advertiser. The council provides additional dispute resolution methods like mediation. The act extends to the whole of India. The Consumer Protection Act, 2019, forms the ...

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Consumer Law

Reasons for Consumer Exploitation

According to the current marketing trend, the consumer is the heart of all marketing operations and functions. The market becomes more knowledgeable, and the buyer must bear its burden in some situations. Buyer assurance, in this sense, is a display of providing consumers with complete information about the services, their rights, and the products. Consumer awareness is critical since they invest time and money in promotional activities and reserve the right to simple data. A scenario where a consumer is deceived or given misleading information by a pro...

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Consumer Law

What is Public Distribution System?

The Public Distribution System (PDS) is an Indian food security system established under the Ministry of Consumer Affairs, Food and Public Distribution. It evolved as a system to manage food scarcity among the underprivileged through the distribution of food grains at a reasonable price. The PDS is operated jointly by the Central and State governments. The Central Government primarily deals with the buffer stock and controls the external and internal trade in food grains. Through its procurement activity, the Central Government tries to evenly distribu...

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Consumer Law